Beginning with our assessment and planning of your specific needs, Pivotal Consulting’s process includes:
- A detailed project plan with a review of operations, change management and risk management plans
- Interviews with key employees in every function, document current- and future-state processes
- Surveying the market for potential vendors
- Developing and issuing a comprehensive Request for Proposal (RFP)
- Vendor identification
- Managing vendor interaction
- Coordinating vendor demonstrations
- Analyzing and evaluating vendor proposals, including software fit and total cost of ownership, followed by a recommend choice
- Negotiating, or supporting the client in negotiation of vendor contract