Typical Phases

Pivotal tailors its approach based on the specific needs of each client and each particular project. Typical phases, activities, and deliverables include:

Project Phase: Assessment & Planning

Activities & Deliverables

• Project plan
• Change management plan
• Risk management plan

Project Phase: Requirements

Activities & Deliverables

• Business strategy and objectives
• Pain points of current situation
• Detailed functional requirements:
• Use cases
• Process flow diagrams
• Report requirements

Project Phase: Vendor Selection

Activities & Deliverables

• Vendor identification and market research
• Request For Proposal document
• Proposal evaluation and recommendation
• Contract negotiation

Project Phase: Implementation Management

Activities & Deliverables

• Design confirmation
• Configuration
• Data migration
• System test and acceptance
• Training
• Deployment / Launch
• Operations support
• Project closure and sign-off